Privacy Policy

Effective Date: October 1, 2026  •  Last Updated: October 1, 2026

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and company name when you fill out a contact form or send us a message.
• Project Details: Brief descriptions, reference files, or links you share when requesting a quotation or project consultation.
• Usage Data: Pages visited, time spent on site, browser type, IP address, and referral source collected automatically via cookies and analytics tools.
• Communications: Emails, WhatsApp messages, or other correspondence you send to us.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and project requests promptly.
• Prepare and deliver project quotations and proposals.
• Manage ongoing project communication and deliverables.
• Send service updates or important notices related to your project.
• Improve our website, services, and user experience.
• Comply with legal and regulatory requirements.

We do not use your information for unsolicited marketing without your consent.

3. Cookies and Analytics

Our website uses cookies and third-party analytics tools (including Google Analytics and Google Tag Manager) to understand how visitors interact with our site. These tools may collect anonymised data such as page views, session duration, and geographic region.

You can disable cookies through your browser settings. Disabling cookies will not prevent you from using the main features of our website.

4. Third-Party Services

Our website embeds content from YouTube (for portfolio videos). YouTube may set cookies and collect data as described in Google’s Privacy Policy. We are not responsible for data practices of third-party platforms.

We use WhatsApp for client communication. Messages sent via WhatsApp are subject to Meta’s privacy policy.

5. Data Sharing

We do not sell, rent, or trade your personal information to any third party. We may share your information only:

• With trusted service providers who assist in operating our website (hosting, analytics) under strict confidentiality.
• When required by law, court order, or government regulation.
• To protect the rights, property, or safety of DreaMaker, our clients, or others.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Project-related files and correspondence are typically retained for a period of 3 years after project completion, unless you request earlier deletion.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal data (subject to legal obligations).
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at dreamakerbd@gmail.com.

8. Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or disclosure. Our website uses HTTPS encryption for all data transmission.

9. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out: